Customer Portals for Screen Printers
A customer portal for screen printers puts job intake, art proof approvals, run status, and reorders in one login instead of a mile-long email thread. We build it on a portal foundation we have already shipped, adapted to how your shop takes in jobs, proofs art, and turns runs.
Job Intake With Garment, Quantity, and Ink Specs
A screen print job lives or dies on details: garment brand and style, color, quantity by size, print locations, number of ink colors, PMS matches, and the in-hands date. When those arrive scattered across texts, calls, and forwarded art files, your front desk spends hours re-asking and re-keying before anything hits a screen.
The portal replaces that with a structured intake form built around your shop's questions. Customers pick the job type, enter run quantities and size breakdowns, specify ink colors or PMS numbers, attach vector art, and flag the deadline. Every submission lands in your queue complete, priced against real information instead of a guess.
Art Approvals and Run Status Without the Email Chase
Nothing stalls a run like a proof sitting unanswered in someone's inbox. In the portal, proofs attach to the job, the customer approves or requests changes in one click, and the approval is recorded with a timestamp. Your press schedule stops waiting on "did they ever reply?"
After approval, the job moves through stages your customers can see for themselves: art approved, screens burned, on press, quality check, ready for pickup or shipping. The team that answers "is my order done yet?" calls all day gets that time back.
Reorders That Take One Click, Not One Afternoon
Repeat business is the best margin in printing, and it is also where old specs go to die. Bands, breweries, teams, and corporate accounts come back every season expecting the same art, the same placement, the same PMS colors. The portal keeps all of it on the job record, so a reorder is a click and a new size breakdown rather than an archaeology dig through old emails and burned-screen notes.
If your shop is juggling jobs across an inbox, a whiteboard, and a spreadsheet, a portal pulls intake, proofing, status, and reorders into one system your customers actually like using. Book a free audit and we will map it against how your shop runs today.
What Every Lever Portal Includes
Every portal starts from a proven foundation we have already built and shipped, then gets tailored to your workflow.
A pre-built portal foundation
Intake, quotes, orders, and payments are already wired together. We tailor it to your workflow instead of starting from zero.
Roles for customers, staff, and production
Customers see their orders, your team sees the full queue, and the shop floor sees its assignments. Everyone gets exactly their slice.
Automatic email notifications
Quote ready, status changed, invoice due. Your customers hear about it without anyone writing an email.
Integrations with your existing tools
Connect your CRM, email marketing, and accounting so data stops living in six disconnected places.
Payments, invoices, and PDFs
Customers approve quotes, download invoices, and pay online without a single phone call.
Real-time order status
Production updates flow straight to the customer's dashboard. No more "where is my order?" calls.
We Have Already Built This
Customer Portal for a Made-to-Order Manufacturer
A spec build for a custom fireplace screen manufacturer - replacing six fragmented tools and a brittle Zapier setup with a single portal that runs the full order lifecycle, from intake to production to payment.
Frequently Asked Questions
How fast can a print shop get a portal like this?
Days to a few weeks, not months. We start from a working portal foundation we have already built for made-to-order manufacturers, then adapt the intake form, proof approval step, and job stages to how your shop runs. You can click through the live demo of that foundation before we start.
Can customers approve art proofs in the portal?
Yes. You upload the proof to the job, the customer gets notified, and they approve or request changes with one click. The approval is timestamped and attached to the job, so 'I never signed off on that' disputes end and screens only get burned on approved art.
Can customers reorder a past job without resending everything?
Yes. Every job keeps its garment details, sizes, ink colors, and approved art on file. A customer opens last spring's tee run, hits reorder, adjusts quantities by size, and it lands in your queue with the specs already correct.
What about rush jobs?
The intake form captures the in-hands date up front, so rush requests are flagged before anyone quotes them. You decide the rush rules; the portal makes sure the deadline is visible on the job from intake through the press schedule instead of buried in an email.
What does it cost?
You get a fixed-price proposal scoped after a free audit of how your shop handles jobs today. No hourly billing, no open-ended retainer, and no charge until you approve the scope.